Returns & Exchanges

At Rollersnakes, we want to ensure you are stoked with your new gear, which is why we offer a 30-day return policy for any unused or defective items. Whether it's a sizing issue or a change of heart, we make the process of getting back on your board as smooth as possible.

1

Check Eligibility

Ensure your items are in their original, unused condition with all tags and packaging intact; please note that assembled custom skateboards cannot be returned.

2

Package Your Gear

Securely pack the items in their original shipping box or a suitable alternative, including a copy of your packing slip or order number inside.

3

Ship It Back

Generate a return label through our online portal and drop your package off at any authorized courier location to begin the transit process.

4

Refund Processing

Once our warehouse team inspects your return, we will issue a refund to your original payment method or process your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing